How to Maximize Your Out-Sourced IT Staff

Most articles detail the many benefits you’ll obtain when you secure the services of an IT staff hiring in Manila. How outsourced specialists will help your company and brand flourish. How they can lighten the workload of your in-house employees and give them the opportunity to better their performance. Few articles, however, actually discuss how to come reach these results.

Here’s the thing: your business won’t just suddenly become better after partnering with the top IT companies in the Philippines. Your income won’t automatically increase just like your employees won’t automatically adjust to their lesser workload. You have to work for those results. Outsourcing staff is just the first step.

Make the most out of your outsourced workforce. Integrate them into your company’s operations seamlessly and effectively with the following insightful tips.

1.  Establish a framework. This is the first thing that you need to do after hiring outsourced staff. Consider your in-house staff’s current work performance. Which department has the heaviest workload? Which team will benefit the most from the expertise and experience of your outsourced experts? Determine the answers to these questions and set up a staff framework.

A framework will help you:

·        delegate work evenly and fairly across your teams;

·        ensure that you capitalize on your outsourced staff’s expertise;

·        keep track of everything that goes on in your company;

·        monitor the performance of your in-house and outsourced staff; and

·        promote efficient communication and healthy camaraderie between your in-house and outsourced team.

Ideally (and for the best results), your staff framework must take into consideration your employees’ strengths, weaknesses, expertise, and general well-being. Otherwise, you may end up wasting—or failing to capitalize on—your outsourced workforce.

2.  Keep everyone in the loop. Let your in-house team know about their new (and short-term) co-workers and vice versa. Hold a meeting with all your involved and/or affected staff about the matter. Send an email to all your involved employees as well. It’ll help minimize confusion and—in rare cases—power struggle between the two parties. The latter usually occurs in cases wherein the new staff changed an established work process.

3.  Utilize shared storage technology. If you’re not using any kind of cloud storage at the moment, consider securing one for your company. Consult your in-house and outsourced IT staff. An excellent and reliable cloud-based storage management technology will help you:

·        streamline file and data exchange between the two parties;

·        protect your files against hacks, thefts, and viruses;

·        ensure that everything is backed up in case of emergencies; and

·        ensure easy access to files (since cloud storage allows users to access the files from various mobile devices).

4.  Head’s up for the possible skills and knowledge gap. Your outsourced staff would likely need time to adjust to your company’s work process. Your in-house staff, on the other hand, would likely be a little less experienced compared to your outsourced team. So, be patient.

5.  Consider your additional costs, timing, and other adjustments. Sure, your company’s workload is going to get lighter. But that doesn’t mean that there won’t be additional adjustments in the equation. You’ll have to accomplish the paperwork and wage arrangements of your outsourced staff, among other things. 

Whether you outsourced people from a web design agency or an IT staff augmentation, these tips will help you maximize their expertise and services. So, integrate them into your business operations!